About Us

The design development phase is a collaborative effort that begins with an initial meeting with the project team, where we will review the needs assessment, project timeline, and general design aestheric wishes. Our team will help you throughout the entire process! 

From there, we will help you determine a budget using our square foot calculator, define furniture requirements, develop layout ideas, and specify furniture, fabric, and finishes that match your vision and brand. 

As we put together our recommendations, we will communicate with you to ensure all requirements are being met. Together, we will review our recommendations in a visual board presentation and review each item’s fabric, finishes, quantities, sizes, and location on the plan.

We will also check to make sure all fabric is in stock, confirm that the material fits the environment, collect cleaning instructions, and check the warranties of all products.

After your approval, we will receive and review the purchase order and verify which areas you would like to have installed first. We will place the orders with each manufacturer within 10 business days or sooner.

Contract Source will verify with each manufacturer that they have received and are are processing the orders and communicate the estimated shipping and delivery dates in the acknowledgements. 

We will inform you when all orders have been placed and confirmed, resolving any questions that arise along the way. At this point, you will also receive and invoice.

At this phase, communication is key! We will be regularly communicating with you, the construction crew (if applicable), the manufacturers, and the Contract Source installation teams.

We will receive and review order acknowledgements in detail from the manufacturers and ensure the delivery dates fit within the project timeline. 

You will receive monthly project summaries from our team, and we will check in on construction progress (if applicable). We will get approval of a staging area for the furniture, review installation pathways and truck accessibility, and get approval on delivery times. We keep track of all products coming into the warehouse with packing slips.

Now it’s time to set and schedule installation dates. Again, communication with the whole team is key. We will verify which areas you would like to have installed first, then evaluate field conditions and accessibility with the installation managers.

The CSI team will be on site throughout the installation process, and we will keep you informed with daily updates as products are being installed. If needed, we will make any adjustments to the installation schedule so it correlates with the construction schedule.

After the products are installed we will clean them so they are ready to be used immediately!

Our installation team will provide us with punch list items throughout the installation process, and we will keep a master punch list as they are received.

Finally, we will walk through the space alongside you, reviewing punch list items, reviewing any questions or concerns you have have, and making sure you are satisfied. We will finalize the punch list and coordinate dates of when items will be fixed and/or replaced. 

Remember, our services do not stop here. We will continue to be your partner and assist with any follow-up or warranty issues. We have your back!